WE SUPPLY & FIT CARBON & PERFORMANCE PARTS

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FREE SHIPPING AVAILABLE WORLDWIDE

Shipping policy

We strive to provide fast and reliable shipping to make your experience smooth and enjoyable! Here’s everything you need to know about our shipping and delivery policies:

Shipping Rates by Region

UK Shipping:

  • Free Standard Shipping on orders over £150.
  • For orders under £150, Standard Shipping is £9.95.
  • For Scotland & Northern Ireland, delivery is £15.95.

USA & Canada Shipping:

  • Free Standard Shipping on orders over $1,350.
  • For orders under $1,350, Standard Shipping is $120.

Europe Shipping:

  • Free Standard Shipping on orders over £1,000.
  • For orders under £1,000, Standard Shipping is £120.

Hong Kong Shipping:

  • Free Standard Shipping on orders over £1,000.
  • For orders under £1,000, Standard Shipping is £199.

Rest of World Shipping:

  • Free Standard Shipping on orders over £2,000.
  • For orders under £2,000, Standard Shipping is £300.

Delivery Timelines

Shipping times depend on the product. You’ll find the estimated delivery time on each product page, which includes processing, packaging, and transit. We work hard to get your order shipped quickly!

Shipping Protection

We prioritise the safety of your orders from the moment they leave our warehouse until they reach your doorstep. To ensure peace of mind, we offer ShipInsure Shipping Protection for all customers. This optional protection covers your shipment against any loss, damage, or theft during transit. How it works:

  • Easy Add-On: You can choose to add shipping protection to your cart on the Order Summary page for a small fee.

  • Fast Resolutions: In the event of a lost, damaged, or stolen package, ShipInsure takes care of the claims process, ensuring a fast and hassle-free resolution.

  • Real-Time Tracking: Keep track of your shipments with real-time updates, and rest easy knowing your order is protected from unexpected issues.

Order Tracking

Once your order is on its way, you’ll receive an email with tracking information, so you can check the status of your delivery and see when it will arrive.

Communication & Updates

If there’s a delay with your order, our team will contact you by email or phone. We’ll keep you updated and work with you to reschedule delivery if needed.

Delivery Methods

We work with trusted carriers to ensure your order arrives safely and on time. The shipping method may vary based on your location and package size.

International Shipping, Duties & Taxes

International orders may take longer due to customs clearance. Please note that any customs duties, taxes, or fees are the customer’s responsibility.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for delays or missed deliveries due to incorrect or incomplete addresses.

Any questions?
Thank you for choosing Carbon Craze! If you have any questions or concerns about your order, shipping rates, or delivery times, please reach out to us at team@carboncraze.co.uk. Our customer service team are dedicated to ensuring your shopping experience is a breeze. 

We're excited to be a part of your journey!
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